Change Management Services
According to Gartner, only 34% of change initiatives succeed. We help you beat the odds when implementing new processes & technology.
Change Management Matters
We guide you through all stages of the change process to make sure you’ve got the support you need.
From the kick-off call to the post-implementation survey, we put your people first.
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Phase 1: Build & Implementation
Throughout the Discovery process, we clarify your desired timelines. We define with you the steps needed to implement the change effectively.
We communicate regularly with your stakeholders, to get your team excited for go-live and set their expectations from the start.
No surprises.
Phase 2: After Go-Live
Worried things might fall apart after go-live? We’ve got your back. We customise our support to fit your needs.
Forget generic training.
We host & record scenario-based training sessions specific to your solution.
Your Knowledge Centre
We hand you a personalised Knowledge Centre. Full of playbooks, recordings & resources, a comprehensive knowledge centre allows your team & any new starters to self-serve.
Feedback for Ongoing Success
Our commitment doesn’t end at implementation. After Go-Live, we run feedback sessions & engagement surveys to ensure your teams’ needs are met.
