Aircall is the cloud-based call centre and phone system of choice for modern businesses – a voice platform that integrates seamlessly with productivity and helpdesk tools such as monday.com. They wholeheartedly believe that a great conversation is the most powerful way to communicate with customers, prospects, candidates, and colleagues.
Our partnership with AirCall
Aircall is the first phone solution to integrate with monday.com and, as such, is ideal for businesses that rely on monday.com to unite their teams, data, and projects.
It enables businesses to collect valuable call data-contact information, such as call recordings, tags, notes and more- and use this data to trigger customer automations.
You can set up automations to send follow-ups, create new tickets, or move tasks between workspaces without lifting a finger.
But that’s not all. Aircall gives you the ability to start your calls with context – prepared and armed with all the information you need to make conversations count.
It can even assist with inbound calls, allowing you access to essential data about the caller and helping your team to personalise conversations and elevate the customer experience in seconds.
So, whether your team is working on deals, support tickets or campaigns, integrating Aircall and Monday.com can help you organise and track your conversations to provide instant, actionable customer data.